Complaints Book

Complaints and suggestions registration system

What is the Complaints Book?

The Complaints Book is a registration system where our users can submit their complaints, suggestions, or inquiries about our services. We are committed to continuous improvement and value your feedback.

Response time

We commit to responding to all complaints within a maximum period of 15 business days from receipt.

Submit a Complaint

Complaint Form

Registration Date: 08/01/2026

In the following dropdown list, choose the service responsible for your complaint or claim. If you have questions, you can write us a message at support@linka.xyz for guidance.

Service Selection *

Company Name: Linka Inc.

Tax ID: N/A

ADDRESS: Lima, Peru

1- User Identification

First Name *

Paternal Last Name *

Maternal Last Name *

Document Type *

Document Number *

Phone *

Email *

Department Selection *

Province Selection *

District Selection *

Address *

Age

Of Legal Age Minor

2- COMPLAINT DETAILS

Type

COMPLAINT:

Dissatisfaction related to products or services

GRIEVANCE:

Dissatisfaction not related to products or services; or, discomfort or discontent regarding public service

Detail *

Character Counter (Maximum 4000) Restantes: 4000

3- PRODUCT OR SERVICE DETAILS

Order Number

Order Date

Claimant's Order *

Filing the complaint does not prevent recourse to other dispute resolution channels nor is it a prerequisite for filing a complaint with INDECOPI.

The provider must respond to the complaint or grievance within a period not exceeding fifteen (15) business days, which is non-extendable.

I have read and accept the Terms and Conditions and Privacy Policies *